Version Date: June 2nd, 2022
We provide websites to share information about the services and products we offer. Regardless of the device you use to interact with our Website(s), Alex Velluto may collect information that identifies you or that can be used to contact or distinguish you as an individual (“Personal Information”). We may need to collect Personal Information about you to provide you with services or information you request, or to facilitate commercial engagements with you. If you do not provide Personal Information, we may not be able to provide services or information to you, or enter commercial engagements with you.
We will only collect Personal Information about you that is necessary for one or more of our legitimate business purposes, or is required by law.
When you visit our Website(s), we collect the following types of Personal Information:
(a) Personal Information that we collect directly from you:
We collect Personal Information directly from you when you register with the Website(s), subscribe to online services, or otherwise provide information directly to us. The following are examples of Personal Information that we may collect directly from you:
- Contact details (e-mail address, telephone number, mailing address etc.);
- Username and password;
- Age/Date of birth;
- Communication preferences;
- Business information, including occupation and areas of specialization; and
- Other Personal Information necessary for the administration of certain online services.
(b) Other Information that we collect when you visit our Websites:
We use a variety of common, automated data collection technologies, such as internet tags or cookies (“Data Collection Technologies”), to assess how our Websites are used, to personalize your experience, and to deliver content tailored to your interests. In doing this, we collect information about you when you visit our Websites. When you request pages on our Websites, for example, our servers automatically log your internet protocol (IP) address. The IP address is a unique number assigned to your computer to identify it whenever you are surfing the Web. We use the IP address to understand the web pages you visit. The IP address does not identify you personally, but it allows us to maintain communications with you as you move about the Website. Generally, these types of data elements (“Other Information”) do not reveal your identity or do not relate directly to you or any other individual.
The following are some examples of Other Information:
- Device ID, including IP address;
- Browser and device information
- Aggregated information such as “click stream” information such as entry and exit points for the Websites (including referring URLs or domains), certain Websites traffic statistics, page views, and impressions;
- Geolocation (if using a mobile application and you consent to providing it); and
(c) Sensitive Personal Information
We avoid collecting sensitive personal information, such as health data (“Sensitive Personal Information”), through our Websites. Where required to comply with all applicable data protection and privacy laws, we will obtain your explicit consent to collect Sensitive Personal Information about you through our Websites.
(d) Data enhancement
In addition, we may collect information about you from publicly available sources, third parties, and directly from you through your interactions with us.
HOW WE USE YOUR PERSONAL INFORMATION
By providing your Personal Information, you agree that, where it is permitted by local law, we may use your Personal Information:
- to communicate with you, including by mail, telephone, facsimile, e-mail, mobile alerts and SMS text messaging;
- to notify you of our new products and services and to provide you with product news and updates, promotional materials or newsletters, tips, or other helpful information;
- to seek your views on our products and services;
- to monitor our regulatory compliance;
- to respond to your requests;
- to improve the content or personalize our communications;
- for our own administrative and quality assurance purposes, such as to perform data analysis to identify usage trends, determine the effectiveness of our promotional campaigns and general operation of the Website;
- to improve our level of service; and
- for other purposes that may be detailed on our Website(s).
When we collect your Personal Information, we will take reasonable steps to advise you of what Personal Information we are collecting, the purposes for which we are collecting the Personal Information and will use such Personal Information only for stated primary or related secondary purposes.
Product reports. If you contact us regarding a product experience, we may use the Personal Information you provide to generate complaints or adverse event reports.
Marketing. We may use your Personal Information for marketing-related activities, including to communicate with you about our products, services, and company and to invite your participation in engagement opportunities (e.g., surveys). You can unsubscribe from marketing communications by clicking the “Unsubscribe” link included in each message.
HOW WE SHARE YOUR PERSONAL INFORMATION WITH OTHERS
Your privacy is very important to us. We may disclose your Personal Information to certain third parties listed below, including third parties who provide us with various business services. We will not sell your Personal Information. We will not otherwise disclose your Personal Information without your consent, except where such disclosure is reasonably necessary for normal business operations and such disclosure is in accordance with all applicable data protection and privacy laws.
We may disclose Personal Information to our affiliated companies for the purposes described in this privacy notice, including for marketing purposes, and to be consistent with our goal of providing our consumers with the superior product and consumer experience that our customers have come to expect from us around the globe. Affiliates are those companies that are under control, involved in joint operation, or employed, contracted, and paid by Alex Velluto for services rendered
(b) Third parties/Service Providers
We may disclose your Personal Information to third-party service providers who provide services to us, such as: Website hosting, professional services, including information technology services and related infrastructure, customer service, email delivery, auditing and other similar services. We may also disclose your Personal Information to third parties to perform services you request or functions you initiate on the Website. If we allow a third party to have access to your Personal Information, they will only be permitted access for purposes that are consistent with this privacy notice and will be required to protect your Personal Information in accordance with all applicable data protection laws.
(c) Law enforcement
In certain circumstances, we may be called upon to release your Personal Information in response to a court order, subpoena, search warrant, law or regulation. We plan to cooperate in responding to such requests, taking appropriate measures to ensure that the requester understands the sensitive nature of the Personal Information that they may receive. We also reserve the right to cooperate with law enforcement authorities in investigating and prosecuting users who violate our rules or engage in behavior that is illegal or harmful to individuals or the Personal Information we are responsible for.
(d) Corporate transactions
We may disclose your Personal Information to a third party relating to a corporate reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock, including regarding any bankruptcy or similar proceedings.
(e) Other Legal Reasons
In addition, we may use or disclose your Personal Information as we deem necessary or appropriate:
(1) under applicable law, including laws outside your country of residence;
(2) to respond to requests from public and government authorities including public and government authorities outside your country of residence;
(3) to comply with subpoenas and other legal processes;
(4) to pursue available remedies or limit damages we may sustain;
(5) to protect our operations or those of any of our affiliates;
(6) to protect the rights, privacy, safety or property of Alex Velluto, our affiliates, you and others; and
(7) to enforce our terms and conditions.
HOW WE USE OR SHARE OTHER INFORMATION
We use Other Information or additional information that we collect for any purpose not prohibited by law. We may collect, compile, store, publish, promote, report, sell, or otherwise disclose or use all Other Information, provided that such information does not personally identify you. If we combine Other Information or additional information with Personal Information in a way that can identify or be used to identify you, we will treat that information as Personal Information.
OUR SECURITY MEASURES
We have implemented reasonable safeguards designed to prevent loss, misuse and unauthorized access, disclosure or modification of Personal Information provided or collected through the Websites. Unfortunately, no system or online transmission of data can be guaranteed to be 100% secure and you should always take appropriate security measures to protect your Personal Information, including ensuring that you have up-to-date antivirus software.
DATA COLLECTION TECHNOLOGIES
In addition to collecting your IP address as described above, we may also use certain Data Collection Technologies on our Websites such as:
Links to Other Sites
Cookies are small text files placed in your computer browser or other web-accessing device directories to store your information about your use of the Websites and your activities online (collectively, “Cookies”). A Cookie will typically contain the name of the domain (internet location) from which the Cookie has come, the “lifetime” of the Cookie (i.e. when does it expire), and a value, usually a randomly generated unique number. To find out more about Cookies, including how to see what Cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org.
We use first-party, session, and persistent cookies. These cookies allow us to distinguish you from other users of our Websites, and to enhance this Website and your experience when you browse this Website.
If you do not wish to receive Cookies or wish to manage when you accept Cookies in general, you may set your browser to reject Cookies or to alert you when a Cookie is placed on your computer. Although you are not required to accept our Cookies, if you set your browser to reject Cookies, you may not be able to use all the features and functionality of the Website.
Google will use the received information to evaluate your use of this Website for Alex Velluto, to compile reports on website activity, and to provide other services related to website usage and internet usage. The IP address provided by your browser as part of Google Analytics will not be merged with any other Google data.
PAYMENTS AND CONDITIONS
Please take the time to read and understand these terms and conditions. They govern your (your or you) use of the Alex Velluto Website and any/all purchasable content.
In these Terms, Content means all the content available on the Site, payment process, and any/all affiliates including the Alex Velluto Membership Subscription, Livestreams, videos, eBooks, and user forum content.
The Alex Velluto Membership Agreement
This agreement applies to the “Alex Velluto Membership,” which is a purchasable subscription available to the public.
You understand and agree that your purchase is non-refundable. Upon Purchase, you will be billed 2.99$ (USD) immedieatly after checkout. After purchase, you will have immediate access to all Membership content including:
- Member Exclusive Livestreams
- Merchandise Discounts
- Ticket Discounts
- Livestream Access
Refusal, suspension, or termination of membership
You understand that there is no refund policy upon payment for the Alex Velluto Membership.
Upon cancelation, termination, refusal, or suspension, you will lose any/all access to Member Exclusive Content immedieatly.
We may, in our discretion, immediately restrict, suspend or terminate your membership and access to the Site if we consider you in breach of these Membership Terms, any other Site rules, or applicable law.
Personal information that you disclose may be used by Alex Velluto, its agents, and contractors in relation to your membership and the Site, including marketing activities for the Site.
We may disclose any personal information as necessary to satisfy any law, regulation, or government request.
Alex Velluto actively and aggressively enforces its intellectual property rights to the fullest extent of the law. Any distribution, reselling, or participation in illegal copies will result in legal efforts to remedy lost assets.
The illegal copying and distribution of copyrighted media is a crime. In the United States and many other countries, copyright law provides for severe civil and criminal penalties for the unauthorized reproduction or distribution of copyrighted material. Copyrighted material includes, but is not limited to, computer programs and accompanying sounds, images and text. Under U.S. law, infringement may result in civil damages of up to $150,000 and/or criminal penalties of up to five years imprisonment and/or a $250,000 fine.
Distribution and reselling is STRICTLY PROHIBITED.
We advise all owners of the Alex Velluto Membership to encourage individuals to purchase their own subscriptions.
Alex Velluto offers Livestreams through the Alex Velluto Membership. After Membership Purchase, videos, live streams, and any other media can be accessed through purchasers’ account. Any distribution, sharing, or reselling of videos, live streams, and media is strictly prohibited and will result in legal action. These include and are not limited to:
- Uploading to another website for distribution
- Distribution through personal means and (or) media
We have implemented robust features and integrations to prevent the availability to download and distribute media.
We encourage all members to legally watch, stream, and view Alex Velluto Content through the Membership Program.
(b) Reselling Illegal Copies
Copying and creating counterfeit live streams, videos, and media is a crime and legal action will be taken. Distribution and reselling of digital or physical counterfeit copies will be enforced through the use of the law.
The following are some examples of counterfeit:
- Selling counterfeit Livestreams
- Selling counterfeit Media
- Selling counterfeit Videos
- Selling digital media
We encourage all members, fans, and consumers to legally watch, obtain, and view media through the Alex Velluto Membership Program.
Physical Content and Merchandise
Alex Velluto offers Merchandise through the Alex Velluto Store. Any distribution, sharing, or illegal reselling of apparel, books, and media is strictly prohibited and will result in legal action. These include and are not limited to:
- Selling merchandise
- Distribution through personal means
We encourage all visitors, consumers, and fans to purchase merchandise directly from the Alex Velluto Store.
SHIPPING AND DELIVERY GAURENTEE
Alex Velluto takes pride in delivering our products in a satisfactory time and ensuring delivery through 3rd party handlers. All shipments are processed within 2-7 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Your shipment will arrive via FedEx, UPS, or USPS. Unless requested by the carrier, we do not require a signature for delivery.
(a) Shipping Services & Carriers
Alex Velluto ships products through 3rd party carriers to ensure deliveries arrive on time. These 3rd parties include:
(b) Refunds and Returns
Alex Velluto offers returns on products within 48 hours of delivery. If your product is damaged due to shipping or weather-related issues, please get in touch with us so we can help you in the best way possible.
Alex Velluto is not responsible for damages, delays, and mishandling caused by 3rd party carriers.